30 DAY MONEY-BACK GUARANTEE
Try any AdSkills program for a full 30 days. We know you'll love our products because our customers write in telling us exactly that every day. Still, just in case we have a 30 day money back guarantee on all our courses in products.*
Simply send an email to our support within 30 days of receipt, and your entire purchase price will be promptly refunded. We reply to all emails within 24 hours M-F. If you’re sending in a support ticket on a Saturday or Sunday, we'll respond on Monday and honor the date we receive your initial email request.
- There are no refund on shipping costs. A shipping cost is the amount paid for shipping on a physical product. This is different than the product price. Shipping fees are collected for AdSkills products that are delivered by mail. Those fees are sent to a shipping company to cover the cost of delivering your product to you. Refunding a physical product will only refund the cost of the product, not the shipping. Refunds for the cost of shipping are not included in this guarantee.
Example 1: AdSkills Shirt
You purchased an AdSkills tshirt for $19.99 + $7.99 shipping. A refund for this product would be $19.99 only.
Example 2: Free Book
You purchased a free book $0 + $6.95 shipping. A refund is not possible as the cost for the product was $0.
- AdSkills events and workshops are non-refundable. AdSkills workshops are non-refundable due to the the fact we reserve your seat and prepay for costs attendee costs. However, substitutions are allowed. If you're unable to attend, you may transfer your ticket to another person. Please contact us so that we can reach out to our event waitlist and possibly help you find a substitution. (note: we can not guarantee we'll find you a replacement to purchase your ticket, but we'll do our best to help you).
IMPORTANT NOTES on subscription cancellations and refunds:
- Subscription courses can be refunded within the first 30 days. After the initial 30 days, subscription courses can no longer be refunded however you may cancel your subscription at any time to prevent future recurring payments. Cancelling your subscription will terminate your access to the course at the time of cancellation. Please provide at least 24 hour notice to cancel your recurring payment as we are unable to cancel recurring payments on the same day of their processing date.